Special conditions

Here you will find all the special conditions relating to specific events or details of current promotions.

Cashback sur la collection Dark Romance

The Dark Romance collection gives you 10% cashback to your customer account on preorders, across all products in the collection. This cashback offer ends as soon as October 5, 2026.

The cashback is credited when your order ships and remains valid until December 31, 2026.

If you return an item, the cashback earned on that item is deducted from your customer balance. If it has already been used, the equivalent amount is deducted from your refund instead. Size exchanges are not affected by this rule.

If your order combines in-stock and preorder items, it will be shipped in two parts: in-stock items ship within the usual timeframe, and preorder items from October 6 onwards.

Free delivery & returns

Delivery and returns are free under certain conditions.

All about delivery >

For European countries, we cover your return shipping costs based on a standard shipment from the national carrier from your country to France by crediting this amount to your customer account in the case of an exchange.

All about returns >